Frequently Asked Questions (FAQs)
How does delivery work?
You can learn more about the shipping process, delivery time and the pricing in our Shipping Policy
What does Small Print, Medium Print and Large Print mean?
Whats our book grading criteria?
- Excellent: The book covers and pages are in excellent condition. The books are used but like new and the spine has minimal to no creases.
- Very Good: The book covers are in very good condition and pages are slightly discoloured. The books are used but still in very good condition. The spine has a few creases.
- Good: The book covers and pages are in good condition. The books are used with discoloured pages and the spine is creased.
- All Books: We try very hard to select books of good quality with no water marks, dog ears or writing in them. Any exception or special markings in books will be communicated in the product description.
How do I pay for my order?
You can pay for your order on our site through a trusted and secure third-party payment provider, PayFast. You can read more about our payment process on our Payment Policy.
What Payment Methods are available?
You can pay for your order through PayFast using the following payment methods:
- Debit Card
- Credit & Cheque Card with VISA or Mastercard accreditation
Experience any problems? Contact us for help!
How do I buy a Gift Card?
You can find out how to buy a Gift Card and how to use them on our site here.
Where is Lotus Bookstore located?
We are an online bookstore, based in Cape Town, South Africa.
How do I sell my books to Lotus Bookstore?
If you'd like to sell any of your good quality books to us, check out Sell Your Books then contact us!
Send your questions to us on our contact page.